THE PACK LEADERS
Dog Tired is a small, family operated dog walking company, located in San Diego, California. We pride ourselves on being there for your pooch when they need us most. A high-energy environment to run, splash, and play with the other pack-mates is our guarantee. Everyday rain or shine, we hit the beach, trails and parks while having a blast. We are fully insured and bonded.
FREQUENTLY ASKED QUESTIONS
Client Agreements: Client agreements must be read, signed and filled out completely before the start of any service. By signing the client agreement, the client understands and agrees to all policies.
Emails: Dog Tired San Diego will use email as the first form of contact to inform clients of any changes to policies, rates, schedules, events, news, and all other changes. Dog Tired will assume clients have read all outgoing emails.
Age: All dogs must be at least 16 weeks of age or older to join pack walks.
Spay/Neuter: All dogs 7 months or older must be spayed or neutered.
Vaccinations: All dogs must have up-to-date vaccinations:
• DHLPP or DAPP (distemper and parvo)
• Rabies is required for dogs over 4 months of age
Health: All dogs must be in good health. Clients will certify their dog(s) are in good health and have not been ill with a communicable condition within 14 days of service start date. Upon admission, all dogs must be free from any condition which could potentially jeopardize other pets.
Behavior: All dogs must be non-aggressive to all types and sizes of dogs. Owners will certify their dogs have not harmed or shown aggressive or threatening behavior toward any person or any other dog(s).
Pack Adventures: Clients acknowledge risks associated with off-leash group play at Dog Beaches and Dog Parks including but not limited to:
Running, jumping, playing, swimming which could lead to minor cuts, scrapes, and injuries.
Exposure to other dogs including those not associated with Dog Tired San Diego.
Exposure to salt water, dirt, sand, and other elements.
Pick Up & Drop Off: Main times are between 8am and 3pm. Other arrangements must be agreed on prior to service.
Scheduled Services: Dog Tired requires a consistent service schedule which includes a minimum of 2 services per week. Dog Tired San Diego has the right to stop or cancel services if the client is unable to meet these requirements.
Holiday Schedule: Holiday services must be booked 14 days in advance. Dog Tired San Diego may not be able to accommodate last-minute holiday services.
Weekend Scheduling: Please book weekend services at least 48 hours in advance. We may not be able to schedule last-minute weekend services. On weekends only 1 mid-day walk is available between 10am - 1pm. Weekend walks are available depending on occupancy and may be canceled.
Service Rates: Rates are subject to change. Current rates will always be available on the Dog Tired San Diego website. Click here.
Payment Policy: There will be a $25.00 fee charged for any returned checks. All invoices must be paid on time and by the date specified on the invoice. Late payments will result in a $10 late fee. If payment is overdue for a week or longer, services will stop until payment has been made. Prepayment and/or a deposit may be required. Coupons, discounts, referral programs are not guaranteed.
Cancellation/Termination Policy: Dog Tired San Diego requires cancellation notice by 8am the day of scheduled service(s) or the client will be required to pay a cancellation fee of $10 per dog/ walk. If Dog Tired San Diego is unable to access the client’s dog(s) due to problems with dog behavior, doors or keys, the client will be required to pay a cancellation fee of $10 per dog/ walk. If the dog is not on the premise for agreed upon pick up time, the client will be required to pay a cancellation fee of $10 per dog/ walk.
Dog Walker Policy: Dog Tired San Diego will make their best effort to have a consistent specific dog walker/sitter for all services but does not guarantee that another employee, subcontractor, agent and/or owner will be assigned to your services.
Key Policy: Dog Tired San Diego will return client(s) keys within 7 days upon cancellation of services by mail. Client(s) may pick up their key(s) from Dog Tired San Diego at an appropriate time.
Grooming Policy: Dog Tired San Diego will do their best to keep dog(s) as clean as possible during and after walks. Clients should leave out towels near the entranceway that will be used for wet or muddy weather conditions. Dog Tired San Diego will not be responsible for bathing or brushing dog(s) after walks.
Media Release Policy: Dog Tired San Diego may use the client's dog(s) in photos, videos, graphic design and social media. I understand Dog Tired San Diego owns all rights to any media incorporating my dog including photos and videos and may continue to use any of that media after I stop using their services.
Changes to our Policies, Procedures, Services and Rates
Our Policies, Procedures, Services and Rates may change from time to time. While we will attempt to notify you of these changes, please check back on our website regularly so that you are aware of our most current Policies, Procedures, Services, and Rates.